Courses

Preventing Workplace Bullying

Bullying in the workplace is four times more prevalent than illegal harassment. This course depicts a variety of bullying behaviors and how to address them.

Preventing Workplace Bullying: Manager Module

A supplement to the main Preventing Workplace Bullying course, this Manager Module gives leaders additional instruction on bullying behaviors and how to address bullying when it is observed or reported.

Pygmalion Effect: Managing the Power of Expectations

Shows leaders the impact their expectations can have on another person, and inspires them to be positive pygmalions.

Remember Me

One of the best of all time, this customer service course shows that customers who are treated badly don't always complain but they do get even.

Respectful Communicator: The Part You Play

Teaches people to confirm their understanding, care about the way they come across, communicate with decency and value the input of others. 

Respectful Supervisor: Integrity and Inclusion

In this program, supervisors are inspired to lead with sincerity and integrity and encouraged to be fair-minded and inclusive. This program covers harassment/discrimination, unconscious bias, bullying, ethics, and inclusion.

Respectful Supervisor: Motivating and Retaining Employees

This video improves employee motivation and retention by teaching supervisors five behaviors that convey the respect workers seek, including having regular, personal meetings with each employee, showing concern, and staying informed about your employees' duties.

Respectful Workplace: It Starts With You

Everyone wants a positive, supportive, inclusive environment. This course models the day-to-day behaviors that help build this type of workplace.

Taking Charge of Change

Realistic workplace vignettes illustrate a 3-step model for transitioning through the stages of change and making it work to your advantage.

Why Skill Key?
  • 150+ soft skills training videos with optional quizzes and certificates of completion
  • Subscribe to any number of videos: one, a few, or all
  • Stream videos for individual or group learning
  • Users have unlimited access to video(s)
  • Use the Skill Key LMS or your own